What we hear over and over again about Dr. Sumner is that he is just a really good man who is passionate about eye health. He is a character and people really like him. Along with his great bedside manner, he employs the newest technologies and he and his staff are highly trained. Kids also seem to really connect with him. The front of the office seems chaotic at times, and the wait times can be a bit longer than I like, but he is well worth the wait.